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California Consumer Notice at Collection

California Consumer Notice at Collection

Last updated: August 5, 2024

This California Consumer Privacy Act Notice at Collection (“Notice”) is provided by Cygnus Home Service, LLC doing business as Yelloh^™ (and previously doing business as Schwan’s Home Delivery) referred to in this Notice as “Cygnus”, “we” “our” or “us.”

We provide the following definitions to assist in your understanding of the contents of this Notice. Under the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act:

“Personal Information” is information that identifies, relates to, or could reasonably be linked with a particular California resident or household.

“Cross-Context Behavioral Advertising” means the targeting of advertising to a consumer based on the consumer’s Personal Information obtained from the consumer’s activity across businesses, distinctly-branded websites, applications, or services, other than the business, distinctly-branded website, application, or service with which the consumer intentionally interacts.

“Sensitive Personal Information” means Personal Information that reveals a consumer’s social security, driver’s license state identification card, or passport number; a consumer’s account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; a consumer’s precise geolocation; a consumer’s racial or ethnic origin, religious or philosophical beliefs, or union membership; the contents of a consumer’s mail, email, and text messages unless the business is the intended recipient of the communication; and a consumer’s genetic data.

“Sell” or “sold” means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s Personal Information by the business to a third party for monetary or other valuable consideration.

“Service Provider” means a person that processes Personal Information on behalf of a business and that receives from or on behalf of the business consumer’s Personal Information for a business purpose pursuant to a written contract that complies with California law.

“Share” or “sharing” means sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s Personal Information by the business to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration, including transactions between a business and a third party for Cross-Context Behavioral Advertising for the benefit of a business in which no money is exchanged.

This Notice explains:

The categories of Personal Information about California residents, including categories of Sensitive Personal Information, that we collect:
The purposes for which Personal Information, including Sensitive Personal Information, is collected and used;
Whether we “sell” or “share” Personal Information about residents of California and how you can exercise your right to opt-out of these practices; and
A description of how we determine the period of time that we retain your Personal Information.

Current or Potential Customers

If you purchase any goods or services from us, add items to your cart, engage with our social media or sign up for communications from us:

We may collect identifier, geolocation, social media, electronic, visual, audio information, commercial, professional and financial information about you. We generate inferences about your shopping habits based upon your information. We also may collect information that is considered “sensitive” about you, specifically your account log-in and password. While we no longer collect or maintain ethnicity and AARP membership information about you, in the past twelve months, we may have collected ethnicity and AARP membership information about you and disclosed this information to our database providers, loyalty and rewards program providers, and marketing partners.
We generally collect this information from you directly or from advertising agencies and networks, social media platforms or other sources as described in the below chart.
We may use this information to provide you with requested goods and services, advertise our products and services, perform analytics and otherwise administer and operate our business.
We may disclose this information to our service providers, affiliates, marketing partners, operational vendors and other entities as described in the below chart.
We do not “sell” or use this personal information for targeted advertising or cross-context behavioral advertising. Although, if you visit our Yelloh.com website, please review our “sale”, targeted advertising and cross-context behavioral advertising disclosures to Website Visitors.
Please note that if you interact with our Yelloh support chat bot, any information or messages you input will be disclosed to our chat bot service provider.

Categories Collected The personal information we collect may include:	Sources of Collection We may collect your personal information from:	Business Purpose The purposes of our collection, use and disclosure include to:	Categories of Third Parties to Which Personal Information is Disclosed We may disclose your personal information to:
Identifier Information (such as your include full name, unique customer ID, gender, family size and composition, postal address, email address, household income and education, mobile telephone number, member or customer number, age, social media handles, and signature)	you, directly advertising agencies and networks social media platforms delivery service vendors payment processing vendors data processing and analytics vendors IT vendors communication vendors law firms, insurance companies, and governmental authorities	provide you with requested goods and services perform analytics improve, enhance and develop existing or new goods and services communicate with you market our products and services enforce our site, product or good terms of service or other applicable agreements or policies verify your identity administer our customer loyalty and rewards programs offered by us and select partners as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our order fulfillment vendors, payment and cost recovery providers, database providers, data and analytics providers, loyalty and rewards program providers, phone/text and email communication providers, data consent and rights management provider, survey providers and our customer support providers) our affiliates our marketing and advertising partners other entities during a corporate transaction courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes
Geolocation Information (such as your computer and device location)	you, directly social media platforms our marketing and advertising partners	facilitate the delivery of requested or purchased goods and services personalize our offerings through our site perform analytics improve, enhance and develop existing or new goods and services communicate with you market our products and services enforce our site, product or good terms of service or other applicable agreements or policies administer our customer loyalty and rewards program, promotions, discounts, incentives and rewards offered by us and select partners as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our order fulfillment vendors, database providers, loyalty and rewards program providers, usage and metrics analytics providers, phone/text and email communication providers, data consent and rights management provider and our customer support providers) our affiliates our marketing and advertising partners other entities during a corporate transaction courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes
Social Media Information (such as information you communicate to or about us on social media or by uploading it to one of our sites or apps, including through the use of third-party social media apps)	you, directly social media platforms our marketing and advertising partners	personalize and facilitate your use of our goods and services perform analytics improve, enhance and develop existing or new goods and services communicate with you market our products and services enforce our site, product or good terms of service or other applicable agreements or policies administer our customer loyalty and rewards programs offered by us and select partners as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our database providers, loyalty and rewards program providers, data and usage analytics providers, phone/text and email communication providers, and our customer support providers) our affiliates our marketing and advertising partners other entities during a corporate transaction courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes
Electronic Information (such as your marketing preferences (opt-ins and outs), how you interact with our marketing emails, how you interact with the listings and products on our sites, what and how you interact with our other advertisements, and chat text files when you engage with our customer service team or chatbots)	you, directly social media platforms our marketing and advertising partners our phone/text and email communication providers	personalize and facilitate your use of our goods and services track engagement and interactivity with our marketing, products and services perform analytics improve, enhance and develop existing or new goods and services communicate with you market our products and services enforce our site, product or good terms of service or other applicable agreements or policies administer our customer loyalty and rewards programs offered by us and select partners as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our database providers, data and usage analytics providers, loyalty and rewards providers, phone/text and email communication providers, data consent and rights management provider and our customer support providers) our affiliates our marketing and advertising partners other entities during a corporate transaction courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes
Visual Information (such as images and videos of you, if you chose to provide them to us)	you, directly social media entities (with your permission)	market our products and services as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our database providers, data and usage analytics providers, phone/text and email communication providers, and our customer support providers) our affiliates our marketing and advertising partners other entities during a corporate transaction courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes
Audio Information (such as voicemail and call recordings when you engage with our customer service team or related mechanisms)	you, directly our customer support providers	fulfill your service request or respond to your comments or questions provide you with requested products and services internal training, improvement and development programs perform analytics improve, enhance and develop existing or new goods and services enforce our site, product or good terms of service or other applicable agreements or policies administer our customer loyalty and rewards offered by us and select partners as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our database providers, loyalty and rewards program providers, phone/text and email communication providers and our customer support providers) our affiliates our marketing and advertising partners other entities during a corporate transaction courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes
Commercial Information (such as your cart, purchase and order details, history and frequency as well as information about your interests in commercial goods and services)	you, directly our marketing and advertising partners	provide you with requested goods and services provide you with offers, discounts and advertisements regarding products that may interest you personalize and facilitate your use of our services and products provide you with historical transaction information enforce our site, product or good terms of service or other applicable agreements or policies perform analytics improve, enhance and develop existing or new goods and services market our products and services administer our customer loyalty and rewards programs offered by us and select partners as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our database providers, data and usage analytics providers, phone/text and email communication providers, survey providers, and our customer support providers) our affiliates our marketing and advertising partners other entities during a corporate transaction courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes
Professional or Employment-Related Information (such as information about your household’s education)	you, directly our marketing and advertising partners	provide you with offers, discounts and advertisements regarding products that may interest you personalize and facilitate your use of our services and products to perform analytics to improve, enhance and develop existing or new goods and services market our products and services enforce our site, product or good terms of service or other applicable agreements or policies administer our customer loyalty and rewards programs offered by us and select partners as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our database providers, data and usage analytics providers, phone/text and email communication providers, survey providers, and our customer support providers) our affiliates our marketing and advertising partners other entities during a corporate transaction courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes
Financial Information (such as your bank account information, payment card information and household income details)	you, directly payment processing vendors	provide you with requested products and services to fulfill and process your orders and purchases enforce our site, product or good terms of service or other applicable agreements or policies as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our payment and cost recovery providers, banking institutions, database providers, and our customer support providers) our affiliates other entities during a corporate transaction courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes
Inferences (such as product interest predictions based upon your order history)	you, directly our marketing and advertising partners	provide you with offers, discounts and advertisements regarding products that may interest you personalize and facilitate your use of our services and products to provide you with offers, discounts and advertisements regarding products that may interest you to perform analytics to improve, enhance and develop existing or new goods and services enforce our site, product or good terms of service or other applicable agreements or policies administer our customer loyalty and rewards programs offered by us and select partners as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our order fulfillment vendors, payment processors, database providers, data and usage analytics providers, loyalty and rewards program providers, phone/text and email communication providers and our customer support providers) our affiliates our marketing and advertising partners other entities during a corporate transaction courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes
Sensitive Account Information (your account and password combination)	you, directly	to secure your customer account with us enforce our site, product or good terms of service or other applicable agreements or policies as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our database providers and information security vendors) our affiliates our marketing and advertising partners other entities during a corporate transaction courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes

Website Visitors

If you browse our yelloh.com or cygnusjobs.com websites (even if you do not purchase any products or services from us or apply for a job):

We may collect online identifier, geolocation, internet, electronic network activity and device information relating to you.
We may use this information to operate our sites and provision them to you, personalize your use of our sites, measure, track and analyze trends and usage in connection with your use or the performance of our sites, and to market and advertise our products and services.
We generally collect this information from you directly, although we may collect information from referring websites or from our information technology, security and site hosting providers.
We may disclose this information to our service providers, affiliates, digital marketing partners, operational vendors and other entities.
If you purchase any goods or services from us through yelloh.com, add items to your cart, engage with our social media, or sign up for communications from us, we will also collect personal information from you as described in the Current and Potential Customers section. If you apply for a job through cygnusjobs.com, we will also collect personal information from you as described in the Job Applicants section.
Please note that if you interact with our Yelloh support chat bot, any information or messages you input may be disclosed to our chat bot provider.

Under privacy law, disclosure of your online browsing information to certain third parties (such as social media providers, ad networks, analytics vendors, and providers of online marketing and advertising services), including via automated technologies such as cookies, pixels, and tags, for advertising or analytics purposes may be considered a “sale” or disclosure of personal information for targeted advertising or cross-context behavioral advertising.

If you are a Website Visitor, the following types of Personal Information may be “sold” or disclosed for targeted advertising or cross-context behavioral advertising:

Identifier information
Geolocation information
Internet or other electronic network activity information
Device information

You can opt-out of these uses of by visiting our Privacy Preference Center Privacy Preference Center and opting-out of all cookies and technologies other than Strictly Necessary Cookies. Additionally, we recognize the Global Privacy Control (GPC) browser setting that allows individuals to automatically signal their opt-out of the “sale” of their online browsing personal information or disclosure of their online browsing personal information for the purposes of targeted advertising or cross-context behavioral advertising. More information regarding GPC is available here.

Categories Collected The personal information we collect may include:	Sources of Collection We may collect your personal information from:	Business Purpose The purposes of our collection, use and disclosure include to:	Categories of Third Parties to Which Personal Information is Disclosed We may disclose your personal information to:
Identifier Information (such as your internet protocol (IP) address and online identifiers)	you, directly referring websites Internet service providers our IT vendors our site security vendors	personalize and facilitate your use of our sites enforce any applicable terms of service or other applicable agreements or policies secure our networks, systems and databases against external threats market and advertise of our products and services develop, maintain and enhance our sites, products and services as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our security monitoring providers, site and system providers, data analytics providers, database hosting vendors, data consent and rights management provider and our auditors) our affiliates other entities during a corporate transaction our marketing and advertising partners entities that operate plug-ins or social media features on our sites courts, litigants, regulators, arbitrators, administrative bodies or law enforcement for legal purposes
Geolocation Information (such as the general location of your device or computer)	you, directly referring websites Internet service providers our IT vendors our site security vendors	personalize and facilitate your use of our sites measure, track and analyze trends and usage in connection with your use or the performance of our sites market and advertise of our services develop, maintain and enhance our sites, products and services as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our security monitoring providers, site and system providers, data analytics providers, database hosting vendors, data consent and rights management provider and our auditors) our affiliates our marketing and advertising partners entities that operate plug-ins or social media features on our sites other entities during a corporate transaction courts, litigants, regulators, arbitrators, administrative bodies or law enforcement for legal purposes
Internet or Other Electronic Network Activity Information (such as your session replays on our sites, time zone setting, auth0 logs, pages visited, pages viewed, events and page loads, browser plug-in types and versions)	you, directly referring websites Internet service providers our IT vendors our site security vendors	personalize and facilitate your use of our sites measure, track and analyze trends and usage in connection with your use or the performance of our sites market and advertise of our services develop, maintain and enhance our sites, products and services as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our security monitoring providers, site and system providers, data analytics providers, database hosting vendors, data consent and rights management provider and our auditors) our affiliates our marketing and advertising partners entities that operate plug-ins or social media features on our sites other entities during a corporate transaction courts, litigants, regulators, arbitrators, administrative bodies or law enforcement for legal purposes
Device Information (such as your operating system, platform, device type and other information about the devices that you use to access the sites)	you, directly referring websites Internet service providers our IT vendors our site security vendors	personalize and facilitate your use of our sites measure, track and analyze trends and usage in connection with your use or the performance of our sites market and advertise of our services develop, maintain and enhance our sites, products and services as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our security monitoring providers, site and system providers, data analytics providers, database hosting vendors, data consent and rights management provider and our auditors) our marketing and advertising partners our affiliates entities that operate plug-ins or social media features on our sites other entities during a corporate transaction courts, litigants, regulators, arbitrators, administrative bodies or law enforcement for legal purposes

Mobile Application Users

If you download and access our mobile application (even if you do not purchase any goods or services from us):

We may collect your account log-in and password, which is considered “sensitive” under California privacy law.
We generally collect this information from you directly.
We may use this information to administer and facilitate our relationship with you and to secure our networks, systems and databases against external threats.
We may disclose this information to our service providers and operational vendors.
We do not “sell” or use this personal information for targeted advertising or cross-context behavioral advertising.
Please note that if you interact with our Yelloh support chat bot, any information or messages you input will be disclosed to our chat bot service provider.

If you purchase any goods or services from us through the mobile application, add items to your cart, engage with our social media or sign up for communications from us, we will also collect personal information from you as described in the Current and Potential Customers section.

Categories Collected The personal information we collect may include:	Sources of Collection We may collect your personal information from:	Business Purpose The purposes of our collection, use and disclosure include to:	Categories of Third Parties to Which Personal Information is Disclosed We may disclose your personal information to:
Sensitive Identifier Information (such as your log-in account and password information)	you, directly	administer and facilitate our relationship with us secure our networks, systems and databases against external threats as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our web security providers, database hosting vendors and our auditors) other entities during a corporate transaction courts, litigants, regulators, arbitrators, administrative bodies or law enforcement for legal purposes

Current or Prospective Business Partners

If you are an employee of one of our customers, vendors or other entity and who is involved in our relationship with your employer, or if you engage with us as a proprietor of your own business:

We may collect business identifier information as well as information business account log-in and password, which is considered “sensitive” under California privacy law.
We may use this information to administer and facilitate our relationship with you or your employer and to secure our networks, systems and databases against external threats.
We generally collect this information from you directly, although we may collect business identifier information from referrals or publicly available databases.
We may disclose this information to our service providers and operational vendors.
We do not “sell” or use this personal information for targeted advertising or cross-context behavioral advertising.

Categories Collected The personal information we collect may include:	Sources of Collection We may collect your personal information from:	Business Purpose The purposes of our collection, use and disclosure include to:	Categories of Third Parties to Which Personal Information is Disclosed We may disclose your personal information to:
Business Identifier Information (such as your name, e-mail, phone number, fax number, physical address and job position information)	you, directly referral sources publicly available sources	administer and facilitate our relationship with you or your employer secure our networks, systems and databases against external threats correspond with you provide business event planning, provision and operation services market and advertise our services develop, maintain and enhance our sites, products and services as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our marketing services vendors, communication vendors, database hosting vendors and our auditors) our affiliates other entities during a corporate transaction courts, litigants, regulators, arbitrators, administrative bodies or law enforcement for legal purposes
Sensitive Identifier Information (such as your log-in account and password information)	you, directly	administer and facilitate our relationship with you or your employer secure our networks, systems and databases against external threats as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our web security providers, database hosting vendors and our auditors) other entities during a corporate transaction courts, litigants, regulators, arbitrators, administrative bodies or law enforcement for legal purposes

Employees and Contractors

If you are a Cygnus employee or contractor:

We may collect identifier, electronic, background check, visual, audio, professional, education, financial, insurance information about you. We generate inferences about your work skills, attributes and performance based upon your information. We also may collect information that is considered “sensitive” about you, specifically your SSN, precise geolocation, health, disability and ethnicity information.
We may use this information to facilitate and administer your employment with us, provide you with benefits and pay you compensation.
We generally collect this information from you directly, although we may collect information through recruiting vendors and staffing agencies, referrals and our service providers.
We may disclose this information to our service providers, affiliates, operational vendors, insurance companies, banks and governmental institutions.
We do not “sell” or use this personal information for targeted advertising or cross-context behavioral advertising.

Categories Collected The personal information we collect may include:	Sources of Collection We may collect your personal information from:	Business Purpose The purposes of our collection, use and disclosure include to:	Categories of Third Parties to Which Personal Information is Disclosed We may disclose your personal information to:
Identifier Information (such as your include full name, employee or contractor ID, gender, postal address, date of birth, business and personal email address, mobile telephone number, and signature). This information may also relate to our contractors’ and employees’ beneficiaries and emergency contacts, to the extent provided to us.	you, directly recruiting vendors and staffing agencies service providers (our background check providers, employee credit card issuers and payroll processors) from your family member or caregiver who is our employee or contractor, if you are a beneficiary or emergency contact of that employee or contractor	facilitate and administer your employment with us provide you with benefits pay you compensation facilitate your use of a company credit card facilitate employees’ and dependents' enrollment in available benefits, including health plans as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our HR platform provider, benefits providers and administrators, payroll providers, employee rewards providers, database provider, employee intranet platform provider, corporate credit card issuers and our auditors) insurance companies, as required to facilitate coverage and claim administration your financial or banking institution our subsidiaries and affiliates other entities during a corporate transaction governmental entities, as required by law courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes
Electronic Information (such as identity and usage information relating to your Cygnus issued devices)	your Cygnus issued devices or devices enrolled in bring-your-own-device programs our service providers (our IT and information security providers)	facilitate and administer your employment with us administer your use of electronic equipment for work purposes as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our IT providers, information security providers, database provider, and our auditors) our subsidiaries and affiliates other entities during a corporate transaction governmental entities, as required by law courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes
Background Check Information (such as your educational and employment background history, arrest records, conviction records, credit information, disciplinary actions and news articles about you)	you, directly our service providers (background check providers) publicly available databases	administer your employment with us to determine your eligibility for employment, raises or promotions as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our HR platform provider, database provider, and our auditors) our subsidiaries and affiliates other entities during a corporate transaction governmental entities, as required by law courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes
Visual Information (such images of you)	you, directly	facilitate and administer your employment with us securing our physical locations and electronic systems as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our HR platform provider, database provider, our employee intranet platform provider, physical and electronic systems security providers, and our auditors) our subsidiaries and affiliates other entities during a corporate transaction governmental entities, as required by law courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes
Audio Information (such as call recordings when you engage with our customers)	you, directly our customer support providers	fulfill service request or respond to customer comments or questions provide customers with requested products and services internal training, improvement and development programs perform analytics improve, enhance and develop existing or new goods and services enforce our site, product or good terms of service or other applicable agreements or policies administer our customer loyalty and rewards offered by us and select partners as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our database providers, loyalty and rewards program providers, phone/text and email communication providers and our customer support providers) our affiliates our marketing and advertising partners other entities during a corporate transaction courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes
Professional or Employment-Related Information (such as your work history and prior employers, assigned job duties, compensation information, reviews and evaluations, leave and time-off information, your work related activities and disciplinary events, training and exam results, safety meeting attendance and professional licenses and certifications. We also collect your veteran status, if you choose to provide it)	you, directly recruiting vendors and staffing agencies electronic logging device in trucks service providers (our background check providers)	facilitate and administer your employment with us track on-duty, driving, off-duty hours and breaks administer our disciplinary policies and procedures to determine your eligibility for employment, raises or promotions facilitate your use of a company credit card as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our HR platform provider, benefits providers and administrators, database provider, employee rewards providers, employee intranet platform provider, truck telematics providers, corporate credit card issuers and our auditors) our subsidiaries and affiliates other entities during a corporate transaction governmental entities, as required by law courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes
Education Information (such as your resume, degrees and academic achievements)	you, directly recruiting vendors and staffing agencies service providers (our background check providers)	facilitate and administer your employment with us to determine your eligibility for employment, raises or promotions as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our HR platform provider, benefits providers and administrators, database provider, our employee intranet platform provider and our auditors) our subsidiaries and affiliates other entities during a corporate transaction courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes
Financial Information (such as your compensation, financial account information, direct deposit information, financial account information, tax withholding information, 401k contribution and loan information and payment card information)	you, directly service providers (our background check providers, financial institutions, employee credit card issuers and payroll processors)	facilitate and administer your employment with us provide you with employee benefits pay you compensation to pay and withhold local, state and federal taxes as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our HR platform provider, benefits providers and administrators, financial institutions, database provider and our auditors) insurance companies, as required to facilitate coverage and claim administration your financial or banking institution our subsidiaries and affiliates other entities during a corporate transaction governmental entities, as required by law courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes
Insurance Information (such as your insurance policy numbers and coverage information)	you, directly your insurance providers your medical providers our services providers (our benefits providers and administrators)	facilitate and administer your employment with us provide you with employee benefits as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our HR platform provider, benefits providers and administrators, database provider and our auditors) insurance companies, as required to facilitate coverage and claim administration our subsidiaries and affiliates other entities during a corporate transaction governmental entities, as required by law courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes
Inferences (such as your work related attributes, reviews and evaluations, performance and skills, truck driving information)	you, directly internal evaluations service providers (our telematics providers)	facilitate and administer your employment with us to determine your eligibility for employment, raises or promotions as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our HR platform provider, database provider, our employee intranet platform provider and our auditors) our subsidiaries and affiliates other entities during a corporate transaction governmental entities, as required by law courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes
Sensitive Identity Information (your social security number and your driver’s license number). This information may also relate to our contractors’ and employees’ beneficiaries, to the extent provided to us.	you, directly from your family member or caregiver who is our employee or contractor, if you are a beneficiary of that employee or contractor	facilitate and administer your employment with us to provide you or your beneficiaries with benefits pay you compensation facilitate your use of a company credit card validate required drivers’ license issuance facilitate employees’ and dependents’ enrollment in available benefits, including health plans to pay and withhold local, state and federal taxes as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our HR platform provider, benefits provider and administrators, database provider, corporate credit card issuers and our auditors) insurance companies, as required to facilitate coverage and claim administration your financial or banking institution our subsidiaries and affiliates other entities during a corporate transaction governmental entities, as required by law courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes
Sensitive Precise Geolocation (if you are truck operator)	electronic logging device in trucks	facilitate meeting commercial driver’s license requirements evaluating route and delivery information as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our database provider, electronic logging provider and our auditors) our subsidiaries and affiliates other entities during a corporate transaction governmental entities, as required by law courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes
Sensitive Health Information (such as your medical history, health conditions and medications and treatments). This information may also relate to our contractors’ and employees’ beneficiaries, to the extent provided to us.	you, directly your medical providers our service providers (our benefits providers and administrators)	administer your employment with us to provide you or your beneficiaries with benefits to comply with laws and guidelines from applicable federal, state and local governmental authorities and public health entities such as the Centers For Disease Control And Prevention to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our HR platform provider, benefits provider and administrators and our auditors) our subsidiaries and affiliates other entities during a corporate transaction governmental entities, as required by law courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes
Sensitive Ethnicity Information (if you choose to provide it to us)	you, directly	perform internal metrics administer our diversity and inclusion programs governmental reporting	our service providers (our HR platform provider, benefits provider and administrators and our auditors) our subsidiaries and affiliates other entities during a corporate transaction governmental entities, as required by law courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes

Job Applicants

If you submit an application for an open position at Cygnus:

We may collect identifier, geolocation, social media, electronic, visual and audio, professional and financial information about you. We generate inferences about your work skills, attributes and performance based upon your information. We also may collect information that is considered “sensitive” about you, specifically your SSN, health, disability and ethnicity information.
We may use this information to assess your suitability for employment for the role for which you are applying, perform recruitment related administrative functions and perform background checks.
We may disclose this information to our service providers, affiliates, operational vendors and background check providers.
We do not “sell” or use this personal information for targeted advertising or cross-context behavioral advertising.

Categories Collected The personal information we collect may include:	Sources of Collection We may collect your personal information from:	Business Purpose The purposes of our collection, use and disclosure include to:	Categories of Third Parties to Which Personal Information is Disclosed We may disclose your personal information to:
Identifier Information (such as your include full name, postal address, date of birth, email address, mobile telephone number, and signature. We also collect your gender, if you choose to provide it)	you, directly our recruiting vendors and staffing agencies publicly available databases your former employers or references	assess your suitability for employment for the role for which you are applying, as well as future roles that may become available perform recruitment related administrative functions to perform background checks on you to communicate with you in regards to your application as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our human resource platform provider, database provider, recruiting vendors, background check provider or our auditors) our subsidiaries and affiliates courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes entities that acquire all or part of our business in a corporate transactions
Background Check Information (such as your educational and employment background, history, arrest records, conviction records, credit information, disciplinary actions and news articles about you)	you, directly our background check providers publicly available databases	assess your suitability for employment for the role for which you are applying, as well as future roles that may become available perform recruitment related administrative functions to perform background checks on you as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our human resource platform provider, database provider, recruiting vendors, background check provider or our auditors) our subsidiaries and affiliates courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes entities that acquire all or part of our business in a corporate transactions
Professional or Employment-Related Information (such as your resume information, professional licenses and certifications, work history and prior employers, assigned job duties and work related activities you performed. We also collect your veteran status, if you choose to provide it)	you, directly our recruiting vendors and staffing agencies publicly available databases your former employers or references	assess your suitability for employment for the role for which you are applying, as well as future roles that may become available perform recruitment related administrative functions to perform background checks on you as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our human resource platform provider, database provider, recruiting vendors, background check provider or our auditors) our subsidiaries and affiliates courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes entities that acquire all or part of our business in a corporate transactions
Education Information (such as your resume information, level of education, degrees and academic achievements)	you, directly our recruiting vendors and staffing agencies publicly available databases	assess your suitability for employment for the role for which you are applying, as well as future roles that may become available perform recruitment related administrative functions to perform background checks on you as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our human resource platform provider, database provider, recruiting vendors, background check provider or our auditors) our subsidiaries and affiliates courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes entities that acquire all or part of our business in a corporate transactions
Inferences (such as your work related attributes and skills, work behaviors and motivations)	you, directly your former employers or references	assess your suitability for employment for the role for which you are applying, as well as future roles that may become available perform recruitment related administrative functions as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our human resource platform provider, database provider, recruiting vendors, background check provider or our auditors) our subsidiaries and affiliates individuals or entities you authorize courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes entities that acquire all or part of our business in a corporate transactions
Sensitive Identity Information (your social security number and your driver’s license number, state identification card and number)	you, directly	perform recruitment related administrative functions to perform background checks on you as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our human resource platform provider, database provider, recruiting vendors, background check provider or our auditors) our subsidiaries and affiliates courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes entities that acquire all or part of our business in a corporate transactions
Sensitive Immigration Information (such as your work authorization status)	you, directly governmental sources	to review your eligibility to work as required by law to defend claims brought against us, to investigate violations of law or breaches of our own internal policies	our service providers (our human resource platform provider, database provider, or our auditors) our subsidiaries and affiliates courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes entities that acquire all or part of our business in a corporate transactions
Sensitive Disability Information (if you choose to provide it)	you, directly	to accommodate a disability	our service providers (our human resource platform provider, database provider or our auditors) our subsidiaries and affiliates courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes entities that acquire all or part of our business in a corporate transactions
Sensitive Ethnicity Information (if you choose to provide it to us)	you, directly	perform internal metrics governmental reporting	our subsidiaries and affiliates our service providers (our human resource platform provider, database provider or our auditors) our subsidiaries and affiliates governmental entities, as required by law courts, litigants, regulators, arbitrators, administrative bodies, law firms or law enforcement for legal purposes entities that acquire all or part of our business in a corporate transactions

Deidentified and Aggregated Information

We may process your personal information into aggregated, anonymized or de-identified form for any purpose. Aggregated, anonymized or de-identified information is information that can no longer reasonably identify a specific individual and is no longer “personal information.” We will only maintain and use this type of information in deidentified form and we will not attempt to reidentify this information, except for the purposes of validating our deidentification process.

How Long We Retain Your Information

We generally retain your information as long as reasonably necessary to provide you the Services or to comply with applicable law and in accordance with our document retention policy. To determine the appropriate retention period for Personal Information, we consider the amount, nature and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means and the applicable legal requirements. We may retain copies of information about you and any transactions or Services you have used for a period of time that is consistent with applicable law, applicable statute of limitations or as we believe is reasonably necessary to comply with applicable law, regulation, legal process or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems with our Services, to assist with investigations, to enforce other applicable agreements or policies or to take any other actions consistent with applicable law.

In some circumstances we may anonymize your Personal Information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you. This allows the specific information collected (name, email, address, phone number, etc.) to become anonymous, but allows Cygnus to keep the transaction or engagement data. For example, Cygnus will not be able to tell if John Smith purchased a particular product, but we will be able to tell that a person purchased a product and the related transactional history. This will allow Cygnus to maintain a level of information that helps us develop and improve our sites and Services.

Subject to legal requirements, we retain employment related Personal Information for the length of employment plus an additional seven (7) years.

Cygnus Privacy Notice

The Cygnus Home Service, LLC Privacy Policy is available for review or download.

Changes to this Notice

We may change or update this Notice periodically. When we do, we will post the revised Notice on this webpage indicating when the Notice was “Last Updated.”

Cygnus Home Service, LLC companies Providing this Notice

This Notice is provided by Cygnus Home Service, LLC. This Notice also applies to collection of Personal Information via cygnusjobs.com and yelloh.com.

California Consumer Notice at Collection

Current or Potential Customers

Website Visitors

Mobile Application Users

Current or Prospective Business Partners

Employees and Contractors

Job Applicants

Deidentified and Aggregated Information

How Long We Retain Your Information

Cygnus Privacy Notice

Changes to this Notice

Cygnus Home Service, LLC companies Providing this Notice

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